Terms of Use

Effective Date: 1.04.2026

Welcome to www.anniewhitfieldart. By accessing or using this website, you agree to be bound by the following Terms of Use. If you do not agree, please do not use this site.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agree to comply with these Terms of Use and all applicable laws and regulations.

2. Personal Data & Privacy

We respect your privacy and are committed to protecting your personal data.

  • We may collect personal information such as your name, email address, billing details, and shipping information when you make a purchase or contact us.

  • Your data is used solely for communication, order fulfillment, and improving our services.

  • We do not sell your personal data to third parties.

  • You have the right to request access, correction, or deletion of your personal data at any time.

  • All personal data is handled in accordance with our Privacy Policy.

3. Cookies

This website uses cookies to improve your browsing experience.

  • Cookies are small data files stored on your device.

  • We use cookies to remember preferences, analyse website traffic, and enhance functionality.

  • You may disable cookies in your browser settings; however, some features of the site may not function properly.

4. Payment Security

We take payment security seriously.

  • All transactions are processed through secure third-party payment providers.

  • We do not store complete credit or debit card information on our servers.

  • Reasonable measures are taken to protect your data, but we cannot guarantee absolute security of online transactions.

5. Intellectual Property, Copyright & Plagiarism

All content on this website is owned by or licensed to [Artist Name], unless otherwise stated.

This includes:

  • Artwork and designs

  • Images and graphics

  • Text and written content

You agree that you will not:

  • Copy, reproduce, distribute, or display any content without prior written permission

  • Use artwork for commercial or personal projects without proper authorization

  • Claim any content from this website as your own (plagiarism)

  • Alter or manipulate artwork in a way that misrepresents the original creator

Unauthorized use may result in legal action.

6. Content Licensing

Certain works may be available for licensing under specific terms.

  • Any license granted is non-exclusive, non-transferable, and subject to agreed conditions.

  • Licensing does not transfer ownership of the artwork.

  • Users must comply with all restrictions outlined in the license agreement, including limitations on reproduction, distribution, and modification.

  • For licensing inquiries, contact: anniewhitfieldart@gmail.com

7. Anti-Spam Policy

We are committed to maintaining a safe and respectful environment for all users of our website.

  • You agree not to use this website to send or distribute spam, unsolicited messages, or promotional content.

  • You must not misuse contact forms, comment sections, or mailing lists.

  • Any attempt to harvest user data or email addresses is strictly prohibited.

  • Violations may result in restricted access or legal action.

8. Disclaimer

This website and its content are provided “as is” and “as available.”

  • We make no warranties regarding the accuracy, reliability, or completeness of the content.

  • We are not responsible for any errors or omissions.

  • We are not liable for any loss or damage resulting from the use of this website.

  • External links may be provided for convenience; we are not responsible for their content or practices.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Annie Whitfield shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website.

  • Total liability shall not exceed the amount paid (if any) for products or services purchased through the site.

10. Changes to Terms

We reserve the right to modify these Terms of Use at any time.

  • Updates will be posted on this page with a revised effective date.

  • Continued use of the website indicates acceptance of the updated Terms.

11. Governing Law

These Terms of Use shall be governed by the laws of The United Kingdom, without regard to conflict of law principles.

12. Contact Information

If you have any questions about these Terms, please contact:

Email: anniewhitfieldart@gmail.com
Website: www.anniewhitfield.art

Shipping & Returns 

Shipping & Returns Policy

Effective Date: 1.04.2026

Thank you for supporting Annie Whitfield/www.anniewhitfield.art. Each piece is created and handled with care. Please review the following policy regarding shipping and returns.

1. Shipping Policy

Processing Times

  • Orders are typically processed within 7 days.

  • Custom or commissioned pieces may require additional time, which will be communicated at the time of purchase.

Shipping Methods & Delivery

  • Orders are shipped via trusted courier services.

  • Estimated delivery times:

    • UK: 2-5 business days

    • International: 7–21 business days

  • Delivery times may vary due to customs, postal delays, or unforeseen circumstances.

Shipping Costs

  • Shipping fees are calculated at checkout based on location and package size.

  • Any customs duties or import taxes for international orders are the responsibility of the buyer.

Tracking

  • Tracking information will be provided once your order has been dispatched (where available).

2. Packaging

  • All artwork is carefully packaged to ensure it arrives safely.

  • We aim to use protective and, where possible, environmentally responsible packaging materials.

3. Returns & Exchanges

Original Artwork & Limited Editions

  • Due to the unique nature of original artwork, all sales are final unless the item arrives damaged or defective.

Prints & Merchandise

  • Returns or exchanges may be accepted within 14 days of delivery.

  • Items must be unused, in original condition, and in their original packaging.

Non-Returnable Items

  • Commissioned or custom-made artwork

  • Digital downloads

  • Sale or discounted items (unless faulty)

4. Damaged or Lost Items

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

  • If your item is lost in transit, please contact us so we can assist in resolving the issue with the courier.

5. Refunds

  • Approved refunds will be issued to the original payment method.

  • Shipping costs are non-refundable unless the return is due to an error on our part.

  • Refund processing times may vary depending on your payment provider.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

  • We recommend using a tracked service, as we are not responsible for lost return shipments.

7. Contact

For any questions regarding shipping or returns, please contact:

Email: anniewhitfieldart@gmail.com
Website: www.anniewhitfield.art